ORDERS & SHIPPING
Thanks for investing in some Little Island Store Gold. After you finish checking out we will send you an order confirmation to the email address provided. One your island treasures have been shipped we will send you a second notification including shipment tracking number.
All Little Island Store orders are hand picked and packed with a whole lot of love here in Bali and will be shipped the following working day. We use registered post for our shipments. As a rough guide line delivery to Australia generally take 3-7 days and the rest of the world around 5-10 days, we will do our very best to get your goodies to you as soon as possible. We also do same day local Bali villa delivery for orders before 1pm.
We offer FREE international shipping for orders over 1,500,000 Rupiah (Approx 150AUD)
Orders under 150AUD are charged at 200,000 Rupiah (Approx 20AUD)
We also offer FREE local delivery.
We accept credit card payments through DOKU. Little Island Store is located in Bali, Indonesia and all payments are charged in Indonesian Rupiah. It is also possible to pay manually through Paypal. Please email us at firstname.lastname@example.org to arrange this.
Changing /Cancelling orders
Contact us via email at email@example.com immediately after placing an incorrect order and we will do our very best to assist you with changing and or cancelling your order.
Returns & Exchanges
Under certain circumstances we will allow a refund or exchange within 14 days of your purchase. Please note that the product must be returned unused, in its original packaging and include all tags and hygiene labels. In the case of any refund you will need to cover the original shipping and the return shipping costs.
To organise your return or exchange please email us at firstname.lastname@example.org and we will provide you with a case code, return form and return address. Our returns are posted back to Perth, Australia.
We can not be held liable for the loss of your items when being returned. Please use a registered postal service and keep a record of the shipment tracking details.
Our little island store sells lots of unique items which at times are made by little hands, so please do be extra careful when you are wearing and or laundering these items as they are very delicate.
Item doesn’t match description
We work very hard to present the products on our website as accurately as possible. As much as we try to avoid it, on some occasions the information on our website may contain inaccuracies, if your Item did not match the description please contact us direct at email@example.com where we will do our best to keep you happy.
Although this hasn't happened yet, if you do receive damaged goods, please do contact us right away at firstname.lastname@example.org
Now all the smaller details are locked away, please give yourself a break and enjoy that great feeling you get from buying some gold from our Little Island Store xxxxxxx