Orders & Shipping

Ordering 

Thanks for investing in some Little Island Gold. After you finish checking out we will send you an order confirmation to the email address you provided. Once your island treasures have been packed and shipped we will send you a second notification with some more details.

Shipping 

All Little Island Store orders are hand picked and packed with a whole lot of love here in Bali. Local Delivery is free of charge and will be shipped the following working day.

For our international friends we offer standard and express shipping options. 

Standard International Shipping is 200,000 rupiah or FREE for orders over 2,000,000 rupiah. Standard Shipping takes around 10-20 days.

Express International Shipping is 400,000 on all orders. We ship express with DHL and this take approximately 4-7 working days.  

Payments

Online We accept credit card payments, Little Island Store is located in Bali, Indonesia and all payments are charged in Indonesian Rupiah.

 Changing/ Updating Orders

Contact us via email at info@littleislandstore.com immediately after placing an incorrect order and we will do our very best to assist you with changing your order.

Returns & Exchanges 
Under certain circumstances we will allow an exchange within 14 days of your purchase. Please note that the product must be returned unused, in its original packaging and include all tags and hygiene labels. In the case of any exchange you will need to cover the original shipping and the return shipping costs.

To organise your return or exchange please email us at info@littleislandstore.com and we will provide you with a case code, return form and return address (in Perth, Australia)


We can not be held liable for the loss of your items when being returned. Please use a registered postal service and keep a record of the shipment tracking details.
Our little island store sells lots of unique items which at times are made by little hands, so please do be extra careful when you are wearing and or laundering these items as they are very delicate.


Item doesn’t match description

All our items are hand made in small production runs so variations are expected. We work very hard to present the products on our website as accurately as possible. As much as we try to avoid it, on some occasions the information on our website may contain inaccuracies, if your Item did not match the description please contact us direct at info@littleislandstore.com where we will do our best to keep you happy.

Damaged goods
Although this hasn't happened yet, if you do receive damaged goods, please do contact us right away at info@littleislandstore.com

#islandgold
Now all the smaller details are locked away, please give yourself a break and enjoy shopping at our Little Island Store xxxxxxx